FAQ's

Frequently
Asked Questions

Q Why are some of the creams you sell pigmented, like the Arginine Day Cream, for example?

A We do not add any artificial colors to our creams or other formulations. Any color seen is a result of the natural ingredients found in the cream. In the case of the Arginine Day Cream, the tan color derives from the velvet bean ingredient. This natural color blends well with all skin pigment types.

 

Q Why are some of the creams you sell pigmented, like the Arginine Day Cream, for example?

A We do not add any artificial colors to our creams or other formulations. Any color seen is a result of the natural ingredients found in the cream. In the case of the Arginine Day Cream, the tan color derives from the velvet bean ingredient. This natural color blends well with all skin pigment types.

 

Q Why have a separate day and night cream?

A One of the night cream ingredients, melatonin, can promote drowsiness, so we include that only in the night cream base. Having a good restful sleep is essential in promoting overall health as well as beautiful skin. Also, in order to provide sufficient amounts of the active ingredients in these two products, it was necessary to have two separate and synergistic formulations.

 

Q What if the Melatonin Night Cream causes me to be drowsy the next day?

A This may happen initially in some individuals until they adapt to the formulation.
If you feel drowsy use caution when driving or operating heavy machinery. If drowsiness during the day is a concern then apply less cream the night before or apply it earlier in the day. These are potent formulations and only a tiny amount of cream is necessary for optimal results.

 

Q Can the creams be applied under makeup?

A Absolutely. They dry quickly and firm the skin. They may be easily removed with any cleansing agent including plain water.

 

Q Can men use these creams?

A Of course, a man’s skin health is as important as a woman’s. Our creams dry clear on the face and are virtually invisible even when viewed close up. The Day Cream can be applied after shaving in the morning.

 

Q What if a cream irritates my skin?

A Our creams are designed to be nourishing to the skin and hypoallergenic, but we have found that any given individual can be sensitive to even the most gentle of ingredients. So please do not use any product (ours or anyone else’s) that causes any skin irritation.

 

Q Can I apply your creams to other areas of my body besides the face?

A Yes. Many of our clients have found benefit to using our creams on areas of dry skin, like the feet, or they apply the creams to areas of concern like varicose veins and stretch marks. Do not use the creams internally, however.

 

Q My creams were exposed to elevated temperatures in my car; will this be a cause for concern?

A Yes, possibly. The creams are designed to be kept at room temperatures. High heat can cause separation of some of the ingredients and may adversely affect potency. The creams can generally be remixed if separation occurs by gently kneading the closed tube and by vigorously shaking the tube prior to application.

 

Q How long will a tube last?

A For most people a tube will last about two months, but that of course depends on how much cream is applied and to how many body areas. Obviously, the more the cream is used, the shorter the time period until the tube is depleted.

 

Q Do you offer any discounts for bulk or repeat purchases?

A Yes we do. Please see our product order section for more details in this regard. We take most major credit cards.

 

Q Are your products guaranteed?

A Yes. We offer a 60 day, no-questions-asked guarantee. Simply return the product to us and we will promptly return your money or credit your credit card as the case may be. We do like to get feedback from our customers (both positive and negative). So feel free to let us know how we are doing and how we may improve our products and service.


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